1. Controller
Sandra Žarković, Rodina 32, 21203 Veternik, Serbia, info@konnektdeutsch.com.
2. Hosting
This website is hosted by GoDaddy Operating Company, LLC, 2155 E. GoDaddy Way, Tempe, AZ 85284, USA. Server log files (IP address, date and time, page visited, browser, operating system, referrer) are collected for the technical operation and security of the website (Art. 6(1)(f) GDPR). Where data is transferred to the USA, this is based on appropriate safeguards under Art. 46 GDPR (EU standard contractual clauses).
The hosting provider embeds a script on this website that measures loading performance (img1.wsimg.com). Technical data about your page visit (e.g. IP address, loading times, browser type) is transmitted to GoDaddy. Legal basis: Art. 6(1)(f) GDPR (legitimate interest in a fast and stable website).
3. Cookies
Only technically necessary cookies are used (e.g. language setting). No analytics or marketing cookies are used.
4. Contact form and email
When you send an enquiry, the data you provide (name, email, level, goal, preferred start date, message) is processed to handle your enquiry, arrange a free consultation and match you with a teacher. The data is stored in this website’s database, sent to info@konnektdeutsch.com and passed on to the independent teacher from the network who will teach you; teachers are bound to confidentiality. Legal basis: Art. 6(1)(b) GDPR. The data is deleted once your enquiry has been closed, at the latest 12 months after the last contact if no contract is concluded. If a contract is concluded, the retention periods in section 6 apply.
5. Lessons
Lessons take place via Google Meet, Microsoft Teams or Zoom; these providers process connection data under their own privacy policies (Google Ireland Ltd., Microsoft Ireland Operations Ltd., Zoom Video Communications Inc.). Lessons are not recorded. For materials and exercises, a third-party digital textbook platform and Google Classroom are used, depending on the course; before lessons start, you are informed which platform is used in your course and which data it processes.
6. Contract and invoicing data
To process booked lesson packages, name, address, email, invoicing and payment data (bank transfer) and records of booked and used hours are processed (Art. 6(1)(b) and (c) GDPR). Invoicing data is retained for 10 years in line with statutory retention obligations.
7. Your rights
You have the right of access (Art. 15 GDPR), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and objection (Art. 21). You may withdraw any consent at any time with effect for the future. You also have the right to lodge a complaint with a data protection supervisory authority, for example in your country of residence. Please send requests to info@konnektdeutsch.com.
8. Users in Austria and Switzerland
For users in Austria, the Austrian Data Protection Act (DSG) applies in addition; the competent authority is the Austrian Data Protection Authority. For users in Switzerland, the Federal Act on Data Protection (FADP) applies in addition; the competent authority is the Federal Data Protection and Information Commissioner (FDPIC). The rights described above apply accordingly.
9. Changes
This privacy policy is updated when the law or the services change. Last updated: 29 October 2026.